princess polly return germany

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If you’re still not having any luck, please send a screenshot of the error message that displays to our Customer Experience team so we can better assist you! Polly Plays princess is a Cute little Polly on a Gold Outfit and she sits on her throne when inserted into the ring band. All refunds will be processed back to the original payment method used to place the order. There is no difference to our returns policy for the return of sale items. We do not have record of items in other orders because they will not be linked to that label. Condition is "Used". Offizieller Facebook-Account. Comes with what you see. While we can't provide estimates of when items will be back in stock, we encourage you to sign up for restock notifications so that we know you're loving the style and we'll work on getting more in ASAP! International return packages can take 4 weeks or more to reach our facility. MY PROMO CODE / GIFT CARD CODE ISN’T WORKING! High quality Princess Holly gifts and merchandise. Terms of Service apply. So sorry babe! If your items are out of stock and you have paid an additional amount, not to worry, you will be refunded in full back to your original form of payment. The cart is not currently shared between the website and the app but will be in the upcoming months. You do not have sufficient funds available on your card at the time of purchase. You have exceeded the $2,000 transaction limit with Afterpay. Please use Chrome or Firefox for the best experience. Description/photo of the item you received. Our website has been optimized for your shopping experience using these browsers. Lower level has a cute little courtyard with gazebo, stairs, and a bench. Please note that carrier delays may occur due to weather or other issues that may be out of our control. I’M HAVING TROUBLE SIGNING INTO MY PRINCESS POLLY ACCOUNT. Make sure it’s valid for all items in your order (eg. Princess Polly Online Pty Ltd 71 Shipper Drive, Coomera, QLD, 4209 PO Box 561, Arundel BC, 4214 QLD, Australia Tel: +61 7 3123 4030 Email: eshop@princesspolly.com.au externe Quellen. Refunds will appear back to the original payment within 7 business days depending on your bank's clearance times. Vintage Polly Pocket Set {Princess Palace Yellow Book} Bluebird 1995 90s toy Polly Pocket Book Compact Princess Figure Sparkle Castle Palace Description: This Polly Pocket is a girl’s dream! The entire inside shines! This may show as a ‘label created’ status with the carrier, and the carrier may take 24 hours to update tracking information online. INTERNATIONAL CUSTOMERS : We ask that all international customers take note of your own tracking information and receipt as we won't be able to track or monitor this for you. Teenagers ready to dress up again are turning to online brands Shein and Princess… Goldman Sachs downgrades India’s growth forecast as Covid cases rise . This will usually be the case if the stock wasn't available when we came to process your order. CAN MY ORDER BE SENT TO A PO BOX OR APO, FPO, DPO BOX? excludes cosmetics). SHIPPING: Due to global health events beyond our control, DHL, USPS, and FedEx are currently experiencing shipping delays. Some process pollys some not. Our USA Store is a totally separate website, so different products may be available. We will send you an email with the details of your processed return. CAN I RETURN UNDERWEAR, EARRINGS OR COSMETICS? If you’re having trouble applying either of these, send a screenshot of the page that displays to our Customer Experience team so we can help! I will be placing another order VERY soon :) Why aren't the items I added to my wishlist on the website displaying in the app? Due to the popularity of our range, we cannot guarantee that we will have the requested size in stock to exchange. We cannot set items aside for exchanges. Please look closely at the pictures as they are a part of the description. USA customers also have the option to checkout with Afterpay, a third party company who will set you up with a fortnightly payment plan to pay off your items and receive them straight away! I DIDN’T RECEIVE AN ORDER OR SHIPPING CONFIRMATION. … Receive 10% off just by signing up! For hygiene reasons, some items are non-returnable. The items are clean and ready for their intended use. If you're returning items that were purchased using AfterPay, you have the option to cancel your payment plan. Any exchanges requested that we do not have in stock will automatically be issued as a refund. If for any reason you are not completely delighted with your purchase, we will happily accept a return for an exchange or full item refund. Why aren’t the items I added to my cart on the website displaying in the app? It also has the sliver Unfortunately, this means we are unable to make any changes as it’s already being processed at the warehouse (literally within seconds). The Princess Polly returns process is easy! You will receive shipping information once your order leaves Polly HQ! If you have purchased multiple items but only wish to return certain items and keep your favorites this is still fine! It's important to keep up your payments in AfterPay … Our USA Store is catered to our US customers. Items may be returned within 30 days of delivery for an exchange, gift card, or refund. I agree to the terms & conditions and to receive periodic promotional emails. MY RETURN HAS BEEN PROCESSED FOR THE INCORRECT AMOUNT. You can also email our team directly with all of the above to hi@princesspolly.com! It's important to keep up your Afterpay payments while your return is in transit back to us as Afterpay charge late fees for any overdue payments! Please take note of your own tracking information and receipt as we won't be able to track or monitor this for you. Polly pocket replacement dolls: 1. Once your return has been processed, log in to your AfterPay account to check out your new payment schedule! I agree to the terms & conditions and to receive periodic promotional emails. Exchange orders are not sent until the return has been received and processed by our team. Items can be returned within 30 days of delivery for exchange, gift card or refund. Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests of different items. We accept all major credit and debits cards, as well as PayPal. Any orders placed over the weekend or on a public holiday are shipped the following business day. Please be sure to monitor your tracking details once your order has been shipped by our team, and reach out to the carrier for more details if your order is delayed. All returns are processed for the total amount paid for the items after any discount codes redeemed on the order have been applied. When using Afterpay, you have the option to return one or all of your items for a refund. International orders will make their way to customs upon departure and entry into your country, so be sure to give it some time just in case you are not seeing any movement on your package. Don’t worry babe, we are constantly working to improve your experience, so stay tuned! Your return may delayed in getting back to us due to delays with international carriers. You can still shop from either store. My original parcel was lost and they responded on a live chat immediately and issued me a full refund! Get shipping cost. If you received a shipping confirmation with your tracking number, this indicates that your package has been dispatched and is on its way to you! Privacy Policy and Shipped with USPS First Class. And this is due to the import restrictions into these countries … sorry gals! If you've placed an order and received a cancellation email from us, we're sorry about that. If you have not received your return label, please wait 24 hours before reaching out to our Customer Experience team. WHEN DOES MY WEB CREDIT / GIFT VOUCHER EXPIRE? We're happy to help clarify our return/exchange processing time. The most common reasons are: Firstly, please try switching devices and/or browsers and try checking out from either Google Chrome or Safari. If you booked a return online and used our label, your return was shipped with ground shipping - which can take up to 7-10 business days to reach our returns team. Be sure to include the pink flyer with your order number in your package. If you originally paid for your order with Afterpay and choose to return an item for store credit, your refund will be issued to a Princess Polly gift card rather than posting back to your Afterpay account. To contact head office, please use the enquiry form. There was a problem calculating your shipping. If you have ordered from our US store and your order number starts with #US, If you have ordered from our AU store and your order number starts with #AU. However, multi-currency is in the works to be supported this year! Comments for Princess Polly (4) Add Your Comment Submit. Items can be returned within 30 days of delivery for a free exchange, gift card or refund. Gift cards are non refundable. You can also email our team directly with all of the above to hi@princesspolly.com! Free shipping for many products! Good overall condition. We'll just remove the items you have returned from your Afterpay payment plan. This includes sale items. International return packages can take 4 weeks or more to reach our facility. 1992 Polly Pocket Princess Pollys necklace It is really hard to find polly pocket with original packaging The price is for 1 set. Please note that this change may slightly delay your shipment or delivery time by about 24-48 hours. Condition - Sealed with original packaging - Although sealed, the item is not perfect. If you received a shipping confirmation email, then your order has been dispatched and is currently with the carrier. We are working hard to make this is a better experience for our customers. Your return will be processed as normal when we receive the items, so you are obligated to submit payment until we have processed your return since AfterPay is a third party company. If you wish to use it on the USA Store, please email hi@princesspolly.com and we'll transfer it for you! New exchange orders will be processed once your return package is dropped off and scanned by the shipping carrier. If you would like to make an exchange, please complete the request when booking the return. AfterPay cancellations are applied to the final installments of the scheduled Payment Plan. Find many great new & used options and get the best deals for Disney Princess Little Kingdom MagiClip Dolls 4 dolls 6 dresses at the best online prices at eBay! Our USA Store is a totally separate website from our Australian (AUS) Store. My package was delivered, but I haven’t received it! Princess Polly is not responsible for non-Princess Polly items mistakenly returned, and may not be able to recover these items. The sizing tool is available on all tops, bottoms, and dresses collections (excluding bodysuits, swimwear, and accessories). Receive 10% off just by signing up! We’re constantly replenishing our most popular items, as well as adding new arrivals almost every day! Princess Polly is a fashion brand that focuses on style and substance, on quality and affordability, creating a range that all young women aspire towards, and one that all young women can afford to become a part of. I PAID WITH A GIFT CARD AND REQUESTED A REFUND, WHERE DOES THE MONEY REFUND TO? Due to the popularity of our range, we cannot guarantee that we will have the requested size in stock to exchange. Please double check the shipping option you selected. We'll deduct $6.95 from the refund for use of our returns shipping label. By following the reset my password links you can safely and securely reset your password directly. 1 - Princess Polly in her pink dress. Free shipping for many products! We ship from LA so you'll receive your order super fast! We suggest signing up for a restock notification for the item, and you will be notified via email when the product becomes available again! The US app is only available in $USD at this time, while the AU app is only available in $AUD. Princess polly have amazing customer… Princess polly have amazing customer service. Depending on your bank’s clearance times will determine when you will see a refund back to your original payment method. The set has the original very often missing little polar bear called “snowy”. It's important to keep up your payments in AfterPay to avoid late fees on any overdue payments! If the payments have already been made when you return the items, the amounts will be removed from your Afterpay payment plan and/or the initial payments refunded. It can take a few hours, sometimes 24 hours to show any kind of an update on the tracking link. This site is protected by reCAPTCHA and the Google Please have an image of the parcel ready for when you receive a reply, as you won’t be able to attach the image on the “Contact Us” form. We aim to process your return within about 6 business days of receiving the package. When a return is submitted in our system, a label is created specifically for the items in that order. Don’t worry babe, we are constantly working to improve your experience, so stay tuned! We have a strict hygiene standard and these items won’t be accepted back through returns. Make sure you’ve scoped out your junk and spam folders in case the automatic notification has been sent there. We aim to have all US orders shipped the same business day if placed Mon-Fri before 2:00pm Pacific Time. Condition is "Used". Please submit your inquiry and we'll be in touch shortly. 3. Offizieller instagram-Account. We use a sizing tool to provide a confident recommendation based on what similar shoppers have bought and kept. If you have not received your return label, please wait 24 hours before reaching out to our Customer Experience team. Afterpay is a separate company to us, so we can't be sure of the exact reason why your transaction was declined. Inspired designs on t-shirts, posters, stickers, home decor, and more by independent artists and designers from around the world. Polly Plays Princess Ring is in very good condition. For hygienic reasons, we do not accept returns for cosmetics, earrings, undergarments, and beauty tools (including makeup brushes, sponges, and hair tools). Exchanges. Minor paint imperfection on the back of her dress, as shown. You’ll need to place another order or return any unwanted items. Duties, taxes, and VAT are not refunded on international returns. You will receive an email with your new order number. Polly wearing a gold dress as princess polly, 1990. The carrier may take 24 hours to update tracking information online. When we receive your return parcel, we can then cancel the payment plan for your items sent back to us (less $6.99 if using our free returns label). Your original installment amounts will remain the same and your final payment/s will be less or cancelled depending on the return amount. Just shoot us an email so we can help! If you placed an order and have not received a shipping confirmation email from us after 24 hours, please reach out to our Customer Experience team. You can log in to your Afterpay account to view your updated payment schedule at any time! We'll need to update this with the carrier. From there, any payment already made toward the items will be refunded by AfterPay themselves. In the meantime, check out our bangin' New Arrivals for something else you might fall in love with! As soon as you place your order, we’re on it – we know you need it fast! Smaller items such as accessories and cosmetics are usually wrapped in bubble wrap or amongst other items of clothing or shoe boxes within your parcel. USA returns shipping address: Princess Polly Returns, 5026 Chino Hills Pkwy, Chino Hills, CA 91710; NZ returns shipping address: Private Bag 208059, Highbrook, Auckland, NZ 2161 Get in touch with our Customer Experience team via email and please be sure to include the following info for our team: Once an order is placed, we're not able to make any changes to the items in the order unfortunately! The wishlist is not currently shared between the website and the app but will be in the upcoming months. Firstly, please make sure the item isn’t lost amongst the wrapping or stuck to the inside of the parcel. You have three years from date of issue to use your web credit and a full three years to redeem your voucher! We'll deduct $6.95 from the refund for use of our return shipping label. Any orders placed over the weekend or on a public holiday are shipped the following business day. No exchange/return/refund. Prices may also vary on both stores. All swimwear returns must have their hygiene seal intact. Don’t you worry babe! You can shop all things fitness and activewear here too by our sister brand Bo+Tee. Please follow the instructions, depending on your order number. There may be restrictions in place with your details in the Afterpay system. If you return your items before your first Afterpay payment is due you, these amounts will be removed from your Afterpay plan and you will not have to pay for them. Please note - if you would like to switch your exchange or store credit to a refund, $6.95 will be deducted from your total refund amount for use of our return label. Can you tell me when something is being restocked? If you don’t have any luck, don’t stress babe! Condition is "Used" Toys and items used may have scuffs scratches or marks .no batteries are included See my store for many items new and used items> CAN I CHANGE THE TYPE OF RETURN I REQUESTED? For US customers shipping to APO, FPO, DPO, and PO Box addresses, all orders will be shipped with 2-3 day delivery. Promo code not applying? For all other countries you may be charged duties and taxes upon entry into your country. This includes sale items. Still no luck finding this one? The only exceptions are Russia and Mexico. As long as your return is lodged or initiated within 30 days of receiving your items we can accept returns back for processing. We aim to process all returns within 6 business days of them being received. We cannot set items aside for exchanges. If you can’t log into your account using the details you used to create your account, you may not have been successful creating this originally :( What you can do is try creating an account again to register your details. polly pocket dolls lot Disney Princess. You can mark us as SAFE too so that you won’t miss a beat from us in future! Items must be received in original condition - unworn, unwashed, with all tags still attached. Yes of course! Receiving a cancellation/refund notification email from us will confirm we've already gone ahead and issued you a refund for the out of stock item(s). 1–3 business days. It is shaped like a fairy-tale book with a gold clasp on the side and when you open it there is a sparkly princess playset! Unfortunately, multiple orders cannot be combined in one package at this time. Find many great new & used options and get the best deals for Lot of Disney Princess Polly Pocket Doll Dresses at the best online prices at eBay! RETURNS: Our returns window is set to 30 days. CAN I RETURN ITEMS THAT WERE PURCHASED WITH AFTERPAY? Simply opt for the refund when booking your return. makena0694169 commented on 2/3/20 . Click here to book a return with US Store, Click here to book a return with AU Store. Polly Pocket gold locket - Princess Palace - Keepsake Collection - 1993 Bluebird Toys ⭐️ Please favourite my store, as I add new items all the time ⭐️ This rare 1993 Princess Palace Polly Pocket gold heart shaped locket is super cute and in what I would describe as excellent condition apart from If your return was posted with our Free Returns Label, we'll also deduct $6.95 from the refund amount. Light wear and fading 2. I have removed all torn rubber clothing. When choosing to return your item for a gift card, your refunded amount will be allocated to your Princess Polly gift card, and not your AfterPay. Not to worry! Free shipping for many products! We will continue to update our website if any additional delays are expected. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. disney princess polly pocket doll & accessory lot. We process all refunds and store credits within 6 business days of receiving your items. Can I transfer my AU or US Gift Card to use on the other site? Vaccines are a national priority, but not “silver bullets” for reopening,… Establishing a company in changing times: danger and opportunity . Learn more about this item Shipping and return policies Loading Ready to ship in. Our customers and our team remain our top priority. Once despatched you will receive a tracking number via email for your order! To begin the return process, please submit your International AU Princess Polly order return here. Therefore, it's important to keep up your AfterPay payments as AfterPay charges late fees for any overdue payments! along with a 20% discount code!! If you have paid with a gift card and opted to receive a refund, the amount is refunded to the original gift card. You are ${ shippingDifference | money } away from free US shipping. Not a problem at all! Rare Vintage Bluebird 1992 Polly pocket Princess Polly’s Ice Kingdom, 100% Complete and in Mint Condition. Find many great new & used options and get the best deals for Princess Polly Icona Playsuit Romper Red US 12 at the best online prices at eBay! Original shipping fees (if applicable) are non refundable. HOW LONG WILL IT TAKE TO PROCESS MY RETURN? INTERNATIONAL CUSTOMERS: We ask that all international customers take note of your own tracking information and receipt as we won't be able to track or monitor this for you. Polly wearing purple and black with red headband, 1989. To begin the return process, please submit your International USA Princess Polly order return. Shop our signature dresses in satin and slinky ruched fabrics, in a range of mini, midi and maxi lengths, designed to suit every shape and size. Not to worry, we have a very flexible return policy! Shipping/Delivery address you provided at checkout when placing your order. Polly pocket disney princess lot. This is beautiful piece in fantastic condition, no damage, discolouration or fading. Find many great new & used options and get the best deals for Polly Princess Beige Wild Dreams Short Shorts Women’s Size 2 NEW at the best online prices at eBay! No discoloration on throne or Polly. Depending on your payment method, funds may take up to 7 business days to post to your account. Light wear and fading. Until your parcel has been sorted and scanned by the carrier, there won’t be any tracking events for you to check on. ${ cartDonation.lightboxDonateButtonCta }. Tamsin as part of the Bay Window House playset, 1993 Good You can also email our team directly with all of the above to hi@princesspolly.com! This usually takes anywhere from 2-10 working days. Uh oh! If you’ve opted for an exchange we’ll let you know your new order deets via email once processed! Oh Polly is here for all your fashion needs. If you've previously had an account with us, you'll need to create a new account on the USA Store. Cut off times for all orders are Mon-Fri 3:00pm Pacific Time. Please have an image of the faulty item ready for when you receive a reply, as you won’t be able to attach the image on the “Contact Us” form. As long as you’re checking out from Google Chrome or Safari you shouldn’t experience any technical errors on the website. All Items I sell come from a Smoke Phone: +1 855-818-1786  (Mon - Fri, 9am - 5pm PST). Items must be received in original condition - unworn, unwashed, with all tags still attached. The refund will appear back in your account used to make the original purchase in 3-5 business days, depending on your bank’s clearance times. Product name and code of the missing item ordered found on your order confirmation email, Photo of the parcel if it looks tampered with. Includes Polly Pocket, Throne, and ring base. All refunds will be processed back to the original payment method used to place the order. Gift Voucher codes need to be entered separately. Still no luck? Please allow at least 6 business days for your return to be processed by our team. Once you receive the order, you're welcome to make a return with us. We now offer FREE 2-Day Shipping when you spend $50 or more. Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment - opens in a new window or tab.Delivery times may vary, especially during peak periods. All orders are custom made and most ship worldwide within 24 hours. 2 - Prince Caspar 3 - Horse 4 - Carriage 5 - Dark pink Starlight Compact - LIGHTS UP! Refunds are now offered on all orders. To increase safety standards, received returns will be quarantined at our shipping facility for 3 days before they are processed. The US app is available in the following app stores: United States, Canada, United Kingdom, Norway, Switzerland, and all of the EU (Austria,  Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), The AU app is available in the following app stores: Australia, China, Hong Kong, Japan, New Zealand, Singapore, and South Korea. If after switching devices and using these browsers you’re still having trouble, please email us a screenshot of the page that displays so we can assist you further! Please get in touch straight away with your order number and correct shipping address, and we will attempt to make this change for you! We're now very pleased to say, we ship from the USA, with local returns and local customer service here in the USA. Please allow at least 6 business days for your return to be processed by our team. As long as your return has not been received and processed by our Returns team, we are happy to cancel your request and help you resubmit for your preferred return type. If you previously had a gift card or store credit with us on our AUS Store, this will still be on the AUS Store. Easy! Polly pocket - Disney Princess Cinderella Carriage with horse, 4 princesses, prince, furnitures and more. WHERE DOES MY REFUND GO IF I PAID WITH AFTERPAY AND RETURNED FOR STORE CREDIT? +1 855-818-1786  (Mon - Fri, 9am - 5pm PST), ${ cartDonation.lightboxDonateButtonCta }, Product name and code of the item ordered found on your order confirmation email, Product name and code of the item received. Good overall condition. We also offer local returns and have a US-based Customer Experience team ready to help! If you have paid original postage to receive your order and a return is made then this is non-refundable. Disney Polly Pocket Princess Doll Lot. If loungewear is for you, we have super cosy and comfy joggers and crop tops made for relaxing. Once received, we aim to process your return within 6 business days. For our international babes, be sure to submit your return on our website and take note of your own tracking information and receipt, as we won't be able to track or monitor this for you! We’ll let you know your new order deets via email once processed! Not to worry, just shoot us an email so we can help! Condition is "Used". Just make sure to check your junk/spam folder for the automated notification. You are ${ shippingDifference | money } away from free US shipping. Please allow 24 hours for your order to ship from Polly HQ. Free shipping for many products! Alllll over the world baby! For our international babes, we’ll get your order out the door within 24 hours. Our USA Store is a totally separate website from our AUS Store. HOW LONG AFTER I RECEIVE AN ORDER, CAN I MAKE A RETURN? Jewelry box musical it work ( the princess and prince dancers it don’t move ) Seller assumes all responsibility for this listing. Refunds will appear back to the original payment within 7 business days depending on your bank's clearance times. Therefore you will still have to pay $6.95 with Afterpay. If you have used a combination of web credit and card/PayPal/AfterPay then your web credit will be re-issued and your payment refunded. For all orders shipped to Canada and the UK - import duties and taxes will be paid at checkout. If you originally paid for your order with Afterpay and choose to return an item for store credit, your refund will be issued to a Princess Polly gift card rather than posting back to your Afterpay account. Please have an image of the incorrect item ready for when you receive a reply, as you won’t be able to attach the image on the “Contact Us” form. If this is applicable it will be stated on the product page. Can I combine two orders in one return package?