I have been in contact with SHEIN they are reshipping my items I should receive them in 10-14 days Thank you. © 2021 Trustpilot, Inc. All rights reserved. Review #2492191 is a subjective opinion of poster. Deutschland '83 and '86 Boxed Set [DVD] 4.7 out of 5 stars 58. i have friends that have also ordered from shein just recently, a week or 2 after i ordered & they just received all of their stuff just this week. New Items Added Daily. The customer support was very quick to reply and offered several solutions (re-send order, store credit or full refund). Wir stellen Ihnen auf unserer Website alle Firmendaten wie Telefonnummern für die Kundenbetreuung sowie verfügbare Dienstleistungen und Adressen ihrer Websites zur Verfügung. When I receive the package, it was only one package that contain six outfits. Use paypal or a gift card otherwise you risk having money stolen. I’ve never had an issue with anything I’ve received. $18.99 $ 18. then it starts moving on the 24th and literally has not moved since. I will not be making any further purchases as this is bad how they treat new customers and they say it’s a free return yet kept asking to pay. All fashion inspiration & the latest trends can be found online at SHEIN I contact them via email and nothing! When I order 18 in total. Never updated until it said delivered. Okay , ive email shain , called fed ex over and over waiting for hours just to get ahold of someone. 25. The photo reviews are a big help I find. A smaller package was tucked away but I’m assuming porch pirates got it! Their customer service is actually really good. I had signed up and when that did not work, I tried to call and its like Fort Knox trying to get through. Our 24/7 customer service is always here to help. My package went missing (it read signed and delivered on the tracking page but I hadn't received anything). Ordered a bunch of items for such a cheap price! My package was losted Or sent back I'm not sure. Buy now pay later with Afterpay√ Free Shipping Available √ $4 Off First Order √ New Items Added Daily. As soon as I got home which takes me about half an hour. Alle Informationen, die Sie benötigen. i ordered may 4 and it stopped moving may 14 and it’s july 9.. have you gotten any updates??? Weiterhin bietet Ihnen SHEIN ein praktisches Bonuspunkte-Programm, einen Live-Chat-Kundenservice und die Möglichkeit eines Expressversands. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Spoke to customer service again told them I spoke with usps. I would order more but the delivery time is sooooo long. Review #2493763 is a subjective opinion of poster. Love the clothes very good for money. There are 223 customers that Shein, rating them as bad. Terrible customer service. Get featured using #SHEINgals or tag @SHEINOFFICIAL. GIRL I HAVE THE SAME PROBLEM!!! parcels arrive quicker than people make out, always discounts, good quality and fair prices, and easy returns which are free. It's a coin flip if you get what you order, customer service "no speak the English ". They have so many envy worth items, dupes from designer brands, and trendy pieces, for affordable prices. Thanks Divya Jyoti, I received an email saying my package was here and it in fact was not delivered. Expect you to pay for postage. NEEM CONTACT MET ONS OP | SHEIN Gemakkelijk retourneren en elke dag meer dan 500 nieuwe items. I order march 17th and I still have yet to get my package and here it is April 6th and it said my package was supposed to be here today ! Confirmation number GSHMK900X000345. Deutschland Nederland Norge Suomi Sverige Switzerland United Kingdom United States Österreich Other regions The price level of this organization is medium according to consumer reviews. ©2009-2021 SHEIN All Rights Reserved. Ordered from shein, parcel arrived quite quick but now I want to return and my order is not to be found in my account. You have to wait around 2 weeks for delivery but that’s a small price to pay for the quality and how cheap the clothes are in comparison of other clothing sites. Please agree to our Privacy & Cookie Policy. I have contacted them 4-5 times and they told me to contact the seller for the further investigation. If you do your research, (and somtimes its trial and error) but you do get to know which pieces are going to look cheap in person. Tried contacting shein but still awaiting a response. Some of the items are bad quality and I sent them back but that is really easy to do, providing several methods for returns and quick refunds once they receive the parcel. The first one there was an issue with a pair of men slides on. Thank You for Your Reply! They ask you to provide...“, “Hi Im kadene my email is theegoddessminks@***.com or kadene25boss@***.com I made a purchase since April...“, “I did a order online of almost $300 And I didnt receive my full order When I call the customer service...“, “My complaint is the portal has given me wrong numbers I needed to return items , so I returned them to...“, “Ive returned some items that I bought because it didnt fit me, the company didnt refund me, the website...“, “I've received a wrong charger connector for what I've ordered which is the UV Nail Polish dryer.“, “I want to place a return for my not true size items. Doch Ihre Fragen werden sicher durch einen Fachmann online geklärt werden. Review #2493801 is a subjective opinion of poster. All fashion inspiration & the latest trends can be found online at SHEIN. 4.6 out of 5 stars 9. I have...“, “Its been more than a month Nobody came to pick up return items. All fashion inspiration & the latest trends can be found online at SHEIN I'm not sure why there are so many bad reviews with Shein, yes there are items that are hit and miss but read the reviews before you purchase. Für einen schnelle Antwort kontaktiere einfach unseren Kundenservice. I have had two orders come. Review #2493734 is a subjective opinion of poster. Alle modischen Inspirationen & die neuesten Trends finden Sie online bei SHEIN. Unser Soehnle - Kundenservice steht Ihnen unter folgender Nummer zur Verfügung: 0800 534 3434 + . I need this fixed immediately, I want my stuff or my money back I am not happy with SHEIN its been a whole month and I havent received nothing I dont hear back from anyone and havent got any updates on my stuff and I spent a lot of money, I have returned everything I received for which I paid $84 and you gave me $37 back. It have now been 22 days since i have placed an order. @MOTF_OFFICIAL. either deliver my package or send me my money back ! Their response was to call usps because I'm the customer and they won't speak to them. And their items are so cute, i love shein! No matter where you are in life Nu Skin can help you grow through our uplifting culture. Shein ranks 261 of 2218 in Footwear and Clothing category. I felt like customer support was actually very responsive and I had a positive experience so I don't recognize what is being said in some of the reviews here. The company's customer service is lacking one major component; SERVICE. Review authors value the most Discounts and Special Offers and Diversity of Products or Services. ©2009-2021 SHEIN All Rights Reserved Privacy & Cookie Policy; Terms & Conditions; Copyright Notice Discover the best you with Nu Skin's innovative anti-aging skin care products and rewarding business opportunities, while making a difference in the world through our force for good initiatives. Shipping is fairly fast as long as you wait for example: I 1st ordered feb 16 received feb25, delivered and then 2nd ordered mar 5, received mar 12, delivered. Shein overall is a mediocre brand. “1. My package was in limbo for a few days. We are very disappointed.I am very disappointed as I have tried to resolve this matter and despite being no fault of my own because the product came badly damaged. Ich finde weder einen Telefonnummer noch den Chat auf asos.de. Review #2492016 is a subjective opinion of poster. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! But I hope they make it right. Shop Collections From SHEIN. Top 5 Tips for Shopping at Shein (What you Need to Know!So, you’ve seen Shein.com ads all over the internet, and thought they were too good to be true…right? Dänisches Bettenlager ist mit rund 1.000 Filialen in Deutschland und Österreich einer der bekanntesten Anbieter von Matratzen, Möbeln und Bettwaren. Ordered from them 2 or 3 times so far and I havent had a bad experience thankfully. I’m in the UK so shipping can sometimes take a while but there is no false expectations of delivery windows, they make it clear as to how long something may take to arrive and provide tracking along the way. Terms & Conditions. I ordered items on March 24, 2021 and on April 6, 2021 I received a packaged from Shein. !COMPANYCOMPANY HELP DAIL EIGHT45-521-7245 CLOTHING IS CRAP !!!!!!!! i dont usually spend that much money on shien but this time i went ahead and spent 180$ on clothes trusting the business itself. ©2009-2021 SHEIN All Rights Reserved Privacy & Cookie Policy; Manage Cookies; Terms & Conditions; Copyright Notice; Imprint Zudem trägt der Händler die Kosten für Zoll und Steuern. SHEIN Customer Care Number | Complaints Email & Phone | Contact US. Lantern Sleeve Floral Jacquard Satin Belted Dress. They actually replied and helped me out and within the next couple days it shipped. Spoke with customer service not once but twice. Hohe … Review #1964462 is a subjective opinion of poster. Also, THE MOST IMPORTANT THING!! Review #2493587 is a subjective opinion of poster. Subscribe. WE ACCEPT. Great customer service not sure about these reviews…. BUT YOU GUYS HAVE CLEARLY GONE OUT OF YOUR WAY TO PROVE ME WRONG. I ordered 400$ worth of items. Nothing at all like the picture. Only complaint is you have to wait a little longer for delivery however happy to wait. I had to get on the Live Chat to talk through what happened and they cannot even reship me my items until I wait to receive a shipping label, ship the items back to them then they can send me the items that I actually ordered. SHEIN.COM. So now I'm putting a claim in with my cc company. Placed order 25/3 and received 7/4 came nicely packaged too. I have ordered from Shein many times, always been satisfied. Ich bestelle seit sicher 2 Jahren nun bei Shein, und hatte noch NIE Probleme bei Website, Versand, Ware oder Kundenservice. Available at all of your favorite online stores with the Klarna app. Asked for refund but was advised to gift it to someone as shipping costs sending it back to them would be more than refund!!!! I am very disappointed with this. Kundendienst. I dont know where my clothes are but it is almost A MONTH since ive ordered clothes. Hallo ich habe vor nicht allzu langer Zeit Sachen bei SheIn bestellt, doch manche Sachen sitzen nicht richtig oder passen nicht also wollte ich sie zurückschicken.Doch ich kann weder eine Adresse finden an die ich die Sachen schicken kann, noch eine E-Mail Adresse oder Telefonnummer. Blog article. I've ordered a fair few amount of times with no issues. @SHEGLAM_OFFICIAL. You can call Shein at (844) 802-2500 toll free number, write an email, fill out a contact form on their website www.shein.com, or write a letter to ZOETOP Business Co, Limited, 112 Robinson Road #03-01 Robinson 112, Singapore, Sg, 068902, Singapore. One top was too small so went to return the item and they refunded me and told me to keep the top as a gift! Love Shein. Recent recommendations regarding this business are as follows: "don’t return items back to shein. 99. The company mainly focuses on women's clothing, offering a wide range of men's and children's clothes, shoes, accessories and household goods. I just wanted the items that I ordered, not that someone else ordered and now I cant even get this. The Klarna app requires JavaScript. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. When i called fed ex and someone finally picked up they told me that the shipping label was created BUT THE PACKAGE WAS NEVER GIVEN TO THEM. You're customer service is horrible!!! Cant understand why it is so hard to find out about my order. They have mentioned he put the parcel in my post box which is not possible because it is very small letter box. Because I do not have access to a printer. danke schonmal in voraus:) LG ", "Where my order is", "Let them know what can't be returned". do NOT Shop at shein, take your money elsewhere that will actually send you your items and make it right when its their mistake. But I m having difficulty in placing return. What happened? They said also about asking neighbours and family members for a printer which none have and with COVID 19 and many people I know is at risk and have to be careful and cannot mix because of this coronavirus. SHEIN is an affordable online shopping platform with a distinct tone focusing on women's fashion. Customer Service. Buy what you need today and pay later in 4 payments with Klarna. Könnte mir vllt bitte wer sagen was die Telefonnummer vom shein Onlineshop ist? I believe they are oversees. This EXACT THING happened to me like literally word for word. I order from Shein around once a month. I definitely recommend SHEIN but make sure to look at the reviews of each item and prepare for returns. im just really really really upset , i spent a lot of money and i feel played. SHEIN garantiert Ihnen Ihre Lieferung innerhalb von 4 bis 12 Tagen. Free Shipping On Orders $49+ Free Returns 1000+ New Arrivals Dropped Daily The clothing styles they sell are trendy and some i cant find anywhere else which is nice. This is beyond the worst customer experience. I was trying to return this item back I went online and I found this help which When I contacted returns HE company admitted their mistake and the customer team was outstanding and awesome in getting my return shipping and amount back I WOULD NOT RECOMMEND ORDERING FROM THIS COMPANY FROM CHINA AT ALL! articles received either don’t match the colors in the photos, the back of the garment doesn’t match the front, or the whole item is of really poor quality synthetic material. ©2009-2021 shein สงวนลิขสิทธิ์ นโยบายความเป็นส่วนตัว & คุกกี้ ข้อตกลงและเงื่อนไข Every single time I have needed to contact them it was always quick and easy and I always get my problems fixed. מנעליים לבגדים, מציוד ספורט ועד אביזרים. We are processing your message. Great website. From shoes to clothing, from sports equipment to accessories. I have attached the photos of the email got from post people. Review #2493575 is a subjective opinion of poster. Review #2493756 is a subjective opinion of poster. They don’t seem to have much knowledge or customer service regarding their shipping partners. . Shop Collections From SHEIN. Review #2491772 is a subjective opinion of poster. I’ve always loved what I have received. Review #2493591 is a subjective opinion of poster. this is a joke of a company. $3.99 shipping. Customer Service | SHEIN. Shein has collected 938 reviews with an average score of 2.06. Euroscarves Cotton Balaclava Face Cover Deutschland Germany (Germany) I opened the package and come to find out, they send me the wrong order, a completely different order # is on the receipt that came in the package. i order from shein all of the time , the first 2 times i ordered it came in a week both times. DVD $31.25 $ 31. Von Schuhen bis zur Kleidung, von Sportgeräten bis zu Accessoires. and what do you know , ive been contacting every social platform including sites like this one JUST TO GO AHOLD OF YOU GUYS and i have a strong feeling ill be continuing to do so even after i send this. Check our FAQ. So if you can please sr or maam help me out more with this cause this is very unacceptable when Im being totally honest with you all that I only receive six items. I do know it says it was delivered to the P.O. Discover affordable and fashionable women's clothing online at SHEIN. im hoping that this will maybe get a response but if not ill just have to find another way. I made a order in March. Shoppen Sie die neueste Kleider, Tops, Unterseite von Frauenart. I have not received my order and it been longer than shipment. Review #2492065 is a subjective opinion of poster. Can you help? Can you help with the lost order? I've spent my 1200 INR and i didn't like product so I returned and I've returned it but since ling they didn't give me my refund,.. Don't suggest anybody Shein, as you don't get good stuffs and it's totally waste of money, Where did you ship it to I am trying to return some items but I don’t know where to ship it to please help, Literally I am going through THE SAME THING, only difference is my package hasn’t moved in 3 weeks. Go outside and nothing from SHEIN there! I would like a refund because it said it was in como ms but now saying L.A. Hice un pedido el 24 de Mamárzo, yomazorCararon 75.38 no veo norteI la estafafirmación de envio ni apagArkansasece como qumi hiceel pehizoo.esjuguete tcorrer hermanonceadoDo de comunicarroyo Cen tistedes y no el vainahago.Ahora solo quieroque me devuelvNaciones Unidas mal 75,38 What yo mazorcararon. I want my refund or shoes asap. What is your customer experience with Shein? Customer service are great, very helpful. Only two were even shipped and they are both GARBAGE. I received one because it was sent separately! I never receive or had any of the items but the six I stated out at the beginning. I hope I will get fair answer this time. yall is rude yall should update our status more often my package bee in the same place since March 28th like why isn't my package made process and it was supposed to be here today ! but I have not received it. I have tried to contact shein through their social media. The overall rating of the company is 2.4 and consumers are mostly dissatisfied. Shoppe die Kollektion noch heute! So i went onto Instagram and contacted shein from there. It turns out there was something wrong at the shipping company, I waited a couple more days and I actually ended up receiving the package a couple days later. No matter what the current fashion trend is, Shein.com is sure to follow it or even lead it. Poor customer service! What can we do for you? Alle Informationen zum Unternehmen, … When we asked about the qr code. I have used SHEIN quite a few times now and I have had no issues, I think I had a delayed delivery once but in my experience, customer service was very helpful. i have tried everything. Bei Somegas.de finden Sie alle Informationen, die Sie brauchen, um Unternehmen und ihre Dienstleistungen zu kontaktieren. Popular Searches: Shipping, Return, Refund The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Damen- & Herrenbekleidung, Online Mode Shop | SHEIN. Most commonly, consumers tend to contact Shein to ask questions about: Shipping and Delivery, Return/ Replace, Request for Information. Overall a good experience and I was pleasantly surprised how nice the dress was.